MR based Remote Expert support

Device

HOLOLENS

Platform

UNITY

SDK

MRTK

Technology

Mixed Reality (AR)

Problem

– Expert or service person can not be at the site
– Mistakes in self service are dangerous or costlier
– Longer downtime
– Delay in delivery

Benefits

– Customized and easy to use
– Enhanced customer service experience
– Scalability
– Increased productivity.